1. Introduction
Welcome to HNE Logistics and Transport LLC, operating as HNE Transport (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you contact us, apply for driver opportunities, communicate with our recruiting team, or use our services. By submitting your information to us, contacting us, or agreeing to receive communications from us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information from drivers, applicants, owner operators, contractors, customers, and business contacts, including:
- Full name, phone number, and email address
- City, state, and location information
- CDL status and driving experience
- Driver type or position interest
- Truck ownership status, if applicable
- Employment history or application details
- Documents or information provided during onboarding
- Communication history with our recruiting or operations team
We may collect this information through phone calls, text messages, online forms, lead forms, job applications, emails, or direct communication with our team.
3. How We Use Your Information
We use collected information to contact applicants about trucking opportunities, follow up with drivers and owner operators, schedule calls or interviews, send reminders, confirm application information, provide recruiting and onboarding updates, respond to questions, improve our processes, and comply with legal, safety, regulatory, and business requirements.
4. SMS Consent and Messaging Policy
By providing your phone number and giving consent, you agree to receive SMS/text messages from HNE Logistics and Transport LLC / HNE Transport. Messages may include driver recruitment updates, application follow-ups, interview or appointment reminders, onboarding instructions, document requests, safety or compliance updates, and follow-ups related to your inquiry or application.
Message frequency may vary. You may receive up to 4 messages per week. Message and data rates may apply.
5. SMS Opt-In Method
You may opt in by submitting an online driver application or lead form, checking an SMS consent box, providing verbal consent during a call, sending us a text message first, or providing your phone number directly to our recruiting or operations team. Consent to receive SMS messages is not required as a condition of employment or doing business with us.
6. SMS Opt-Out Method
You may opt out at any time by replying STOP to any SMS message from us. We will send a confirmation, and you will no longer receive SMS messages unless you opt in again.
7. SMS Help Instructions
For assistance, reply HELP to any SMS message. You may also contact us at [email protected] or +1 (806) 654-8824.
8. No Sharing of SMS Consent or Mobile Information
HNE Logistics and Transport LLC does not sell, rent, or share personal information for third-party marketing purposes. Mobile phone numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.
We may share limited information only with service providers that help operate our business, such as communication platforms, recruiting systems, or compliance providers, and only as necessary to provide services.
9. How We Share Personal Information
We do not sell or rent personal information. We may share information with trusted service providers assisting with recruiting, communication, onboarding, compliance, or operations; to comply with legal or regulatory obligations; to protect rights, safety, and property; or in connection with a business transfer or restructuring. Service providers are expected to protect the information and use it only for services provided to us.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
11. Data Retention
We retain personal information only as long as necessary for recruiting, onboarding, operations, compliance, legal, and recordkeeping purposes. When information is no longer needed, we may securely delete, archive, or anonymize it.
12. Your Choices and Rights
You may request that we update, correct, or delete your personal information, subject to legal, compliance, and recordkeeping requirements. Contact [email protected] or +1 (806) 654-8824.
13. Third-Party Links and Services
Our communications, forms, or messages may include third-party links. We are not responsible for third-party privacy practices, content, or security. Please review the privacy policies of services you use.
14. Children’s Privacy
Our services are intended for adults and commercial trucking-related purposes. We do not knowingly collect personal information from children under 13.
15. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted with a revised effective date. Continued communication with us after an update means you accept the revised policy.
16. Contact Us
HNE Logistics and Transport LLC
DBA: HNE Transport
10113 Venita Ave, Lubbock, TX 79424
Email: [email protected]
Phone: +1 (806) 654-8824